# Asset field syncing

**URL:** https://community.exalate.com/t/asset-field-syncing/6920
**Category:** General Questions
**Tags:** exalate, cloud-jira, jira-cloud
**Created:** [November 13, 2025, 3:25pm UTC](https://community.exalate.com/t/asset-field-syncing/6920 "2025-11-13T15:25:58Z")
**Posts on this page:** 1
**Showing post:** 5

<div class="post-metadata">

### Author: ![Dhiren](https://dub1.discourse-cdn.com/flex018/user_avatar/community.exalate.com/dhiren/32/356_2.png) [@Dhiren](https://community.exalate.com/u/Dhiren)
#### Post date: [December 1, 2025, 8:21am UTC](https://community.exalate.com/t/asset-field-syncing/6920/5 "2025-12-01T08:21:59Z")

</div>

Hi @Janaki ,

The documentation you are referring to only works for Insight field sync between 2 Jira On-Prem Instances.

Since the instance that you are using is a Jira Cloud instance, this will not work for you.

Exalate does not support the sync of Insight objects for Jira Cloud directly and the only workaround here is to use httpClient() and do custom scripting.

One of the references for this is :

> [@Is insight compatible on Jira cloud sync?](https://community.exalate.com/t/is-insight-compatible-on-jira-cloud-sync/5014/2):
>
> Answer by Joachim Bollen on 25 January 2022 Hi George, The basic issuedata contains all you need to get this to work with some additional scripting. You’ll need to extract the workspaceId and the id of the object from the customfield: workspaceId = issue.customfield."Insight Object".workspaceId objectId = issue.customfield."Insight Object".objectId After that, you can call the Insight API to get the full data for this object: object = httpClient.get("https://api.atlassian.com/jsm/insight/w…

Thanks, Dhiren

---

_[View the full topic](https://community.exalate.com/t/asset-field-syncing/6920)._