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Hiya - so when we grab the Case.ContactId it returns the Contact ID key (eg. 003Aq000007PctQIAS) - not the name. Are we able to use this key to lookup the contacts name in the salesforce object ContactCleanInfo.name using ContactCleanInfo.ContactId = "003Aq000007PctQIAS" and then send this back to Jira in the Salesforce Outgoing script?