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After a few tests, it seems that exalate needs a few seconds for the "linking" and these few seconds are the difference between the next update being considerede "Exalate" (a new creation that triggers the duplication) or "Update". Testing with the same set of 45 issues to synchronize we got this:
- No delay: 4-5 tickets were duplicated
- 3 seconds delay: 1 ticket was duplicated
- 7 seconds delay: no duplications
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We have 2 instances A and B where B can be used to write but is used mostly to read.
The scenario is the following:
In summary:
And we have to manually remove A-51 and A-52 so there are no duplicates.
Is this a known issue due to some racing conditions? Should we delay the automation for a few seconds so exalate has time to process the replies from B?
Thanks!