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I have two instance of Jira a Jira server core and another Jira cloud and i need to pass the assignee from Jira server core to Jira cloud.
I was try with some scripts but i don't have result success
server core in the Outgoing Sync i sue:
Jira cloud :
def defaultUser = nodeHelper.getUserByEmail("Proxiemail@example.com")issue.assignee = nodeHelper.getUserByEmail(replica.assignee?.email) ?: defaultUser
but not show the assigne from Jira server.
Someone know how to resolve this ?
Hi Andrey Miranda,
Couple of questions
yes is a valid email address.
but I dont have the same users in both intances
Thank for your support at the moment my boss thinks that is not necessary
No, because Jira outlook is not a user for Jira cloud or server.
I don't know what is happening with the script
in Jira cloud now in the field assignee I can watch Jira outlook is the assignee
Is it working?
I not sure, I think the script apply some change but not function correctly or i need to apply more configuration in exalate because it change the field the assignee of unassigne to Jira outlook .
Do you know how to fix I need some recommendations
What is the email address of 'Jira Outlook'
You will have to trace back to understand why the issue changed as these changed
In the Script, I use the email of the Proxi user for default account and Jira outlook not is an account in the Jira server or Jira cloud .
Hello Andrey - you lost me.
Are you saying that the assignee is set to the wrong assignee?
I not sure. I think the scrip does not pass any user assignee
Please raise an issue on our support channel and include an Exalate Support zip so we can have a look at what's going on.
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