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Hi Olivier Robin
For connecting existing tickets in JIRA with existing ticket in DevOps, please use the connect feature, not the Exalate feature.
After creating a connection between the two instances, you have the option to connect existing tickets with this feature.
More info:
https://docs.exalate.com/docs/connect-operation
Thank you.
Kind regards,
Mathieu LepoutreAdd your comment...
Dear all,
I am trying to connect JIRA Cloud and Azure DevOps.
First I would like only to connect existing ticket in JIRA with existing ticket in DevOps.
In that context, I have this script in JIRA :
OUTGOING SYNC
replica.summary = issue.summary
replica.description = issue.description
replica.comments = issue.comments
replica.priority = issue.priority
replica.attachments = issue.attachments
INCOMING SYNC
issue.projectKey = "DDCO" => I don'know why Exalate ask this information. Or else I have an error message "Project key not set"
issue.type = "Amelioration" => I have an error message :
issue.summary = replica.summary
issue.description = replica.description
issue.comments = commentHelper.mergeComments(issue, replica)
issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
But in JIRA, I have the ticket type Amelioration
Could you please help ?
Thanks in advance.
Olivier