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Dear all,


I am trying to connect JIRA Cloud and Azure DevOps.

First I would like only to connect existing ticket in JIRA with existing ticket in DevOps.

In that context, I have this script in JIRA :


OUTGOING SYNC


replica.summary        = issue.summary
replica.description    = issue.description
replica.comments       = issue.comments
replica.priority       = issue.priority
replica.attachments    = issue.attachments



INCOMING SYNC


issue.projectKey   = "DDCO"    => I don'know why Exalate ask this information. Or else I have an error message "Project key not set"

issue.type         = "Amelioration" => I have an error message : 



issue.summary      = replica.summary

issue.description  = replica.description
issue.comments     = commentHelper.mergeComments(issue, replica)
issue.attachments  = attachmentHelper.mergeAttachments(issue, replica)



But in JIRA, I have the ticket type Amelioration



Could you please help ?


Thanks in advance.
Olivier


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    1 answer

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      Hi Olivier Robin


      For connecting existing tickets in JIRA with existing ticket in DevOps, please use the connect feature, not the Exalate feature.


      After creating a connection between the two instances, you have the option to connect existing tickets with this feature.


      More info:

      https://docs.exalate.com/docs/connect-operation


      Thank you.

      Kind regards,
      Mathieu Lepoutre


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