install salesforce

 
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I'm trying install Exalate for Salesforce in AppExchage.


I click "get it now", but the web page is stopped in white page.

So I can't install Exalate to Salesforce.

How can I resolve this problem?


+add) other appexchange app can be installed, only Exalate can't be intalled.

And I tried to install by AppExchange Marketplace in setting in Salesforce Org, it is also same.



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    2 answers

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      Hey Shin, 

      If you need any assistance with getting Exalate configured, just book a call with one of our engineers here: 

      https://exalate.com/book-demo/



      Cheers,

      George 

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        Hi Shin Hyunsoo 


        This is Jillani here and thank you for connecting with us via community portal. 


        It is a know issue and please review this article in this regards to proceed further. 


        https://docs.exalate.com/docs/known-issue-salesforce-installation-problems


        I hope you will find it useful. 


        BR, 

        Jillani

        1. Shin Hyunsoo

          Thank you for your help.


          I success to install Exalate app.

          Thank you.

        2. Jillani Fazal

          Highly appreciated and thank you for the update. (smile)


          Glad to learn that the app has been installed. Do connect back if anything else comes up as we are always here to help. 


          BR, 

          Jillani

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