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Requirements:

  • Sync Work items from Agile Accelerator module from Salesforce to Jira issues
  • Ensure that the threaded comments on the Work in Salesforce and synced to jira
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    1 answer

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      Please use the following code snippet on the Salesforce outgoing script to ensure that the threaded replies are sent over as well:

      if(entity.entityType == "agf__ADM_Work__c") {
      replica.key            = entity.Id
      replica.summary        = entity.agf__Subject__c
      replica.description    = entity.Description
      replica.comments       = entity.comments.findAll {
          comment ->
          def res = httpClient.get("/services/data/v54.0/query/?q=SELECT+Name+from+User+where+id=%27${comment.author.key}%27")
          comment.body = nodeHelper.stripHtml(res.records.Name[0] + ": " + comment.body)
      }
      replica.attachments    = entity.attachments
      replica.Status         = entity.Status
      
      //Get the threadedComments of all chatter threads in this Work
      def threadedComments = httpClient.get("/services/data/v54.0/query/?q=SELECT+Id%2CCommentBody%2CInsertedById+from+FeedComment+where+ParentId=%27${entity.Id}%27")
      
      //For each threadedComment, read all the replies and append usernames to it
      //Create a comment object with this info and add to the replica
      for(int i=0; i<threadedComments.records.size(); i++){
              def res = httpClient.get("/services/data/v54.0/query/?q=SELECT+Name+from+User+where+id=%27${threadedComments.records[i].InsertedById}%27")
              def c = new com.exalate.basic.domain.hubobject.v1.BasicHubComment()
              c.body = res.records.Name[0] + " commented--: " + nodeHelper.stripHtml(threadedComments.records[i].CommentBody)
              c.id = threadedComments.records[i].Id
              replica.comments += c
              }
      }

      Please check out the explaining how this works:


      Agile Accelerator Threaded replies SF JIRA.mp4


      Thanks

      Majid


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