The Exalate team will be on holiday for the coming days - returning Jan 4 Enjoy & stay safe
Hi,
We have been working on a use-case and we want to mention attachments inside comments (inline attachments) and want to sync it from ServiceNow to JSM (Should be visible on Customer Portal).
Can someone provide assistance here?
Depending on the instance, you may try by using the transformers.
Is this synchronization to Jira Cloud or Server?
Also, you may review the below documentation.
https://stash.idalko.com/projects/EXAPUB/repos/transformers/browse
Feel free to contact us back if you have any further question.
Kind regards
Hi,
We have been working on a use-case and we want to mention attachments inside comments (inline attachments) and want to sync it from ServiceNow to JSM (Should be visible on Customer Portal).
Can someone provide assistance here?
Hi,
Depending on the instance, you may try by using the transformers.
Is this synchronization to Jira Cloud or Server?
Also, you may review the below documentation.
https://stash.idalko.com/projects/EXAPUB/repos/transformers/browse
Feel free to contact us back if you have any further question.
Kind regards