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Scenario

an issue  synced on project A and project B with the fields:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1

On both sides.


Then I edit the description on side A and the labels on side B, at the same time, so I have:

On side A:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:01 - commentA2

On side B:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:02 - commentB2


After the synchro, I have this:

On side A:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:01 - commentA2
    3. 2022-05-17 10:02 - commentB2

On side B:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:02 - commentB2
    3. 2022-05-17 10:01 - commentA2


I would like to have both changes merged on both sides:

On side A:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:01 - commentA2
    3. 2022-05-17 10:02 - commentB2

On side B:

  • Description: "Test desc"
  • Labels: Test_label
  • Comment 
    1. 2022-05-17 10:00 - commentA1
    2. 2022-05-17 10:01 - commentA2
    3. 2022-05-17 10:02 - commentB2


  1. Francis Martens (iDalko)

    If possible - Can you check in the database what the timestamps are of the comments?

  2. Narongrit Saelim

    yes, it orders by timestamps of the comments.


    Is cannot re-order in exalate before re-write the comments?


    it is confuse the timeline of comments.


    thank.

CommentAdd your comment...

1 answer

  1.  
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    • Did you check the timestamps in the database?
      Are these what you expect
    • Are the clocks set to the same
    • Is the ordering of the comment panel different from what the timestamp should do
    • How many times does it happen that 2 persons are providing a comment on the same issue (on different systems) ...
    • how much effort do you want to spend on resolving this issue
      CommentAdd your comment...