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Hi Tony,
Whatever is the issuetracker - It’s just about mapping the sub-task from A to a non-subtask on B.
Please refer to these docs:
https://docs.idalko.com/exalate/pages/viewpage.action?pageId=19629012
https://docs.idalko.com/exalate/display/ED/How+to+synchronize+tasks+and+subtasks
Thank you!
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Hi All, This question is raised by the Exalate customer.
"Hi team, here’s my case:
I have a sub-task in A instance, and I want to sync it to B instance and create a new ticket with non-subtask issue type.
I keep receiving the error “Field Issue type is a sub-task but parent issue key or id not specified.: issuetype.”,
May you help with this case?"
Looking forward for the input - Thank you!