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Exalate has stopped working completely. Support advised to share the issue here. This error is generating on the Zendesk side.
Unexpected error occurred. The customfield `Request Type` was assigned to `value=Onboard new employees class=java.lang.String`, but it should have been set to a custom field object <a href="https://docs.idalko.com/exalate/x/vQKOAQ" target='_blank' rel='noopener noreferrer'>Generate an exalate support.zip file</a> and contact support.
Thank you Ariel Aguilar
I see the issue now on the Zendesk side (trying to set the object to a String). Going to try a few things to resolve.
Andrew Boeger, This is great. Please let us know the outcome or if you need further assistance.
You can refer to: https://docs.idalko.com/exalate/x/1AF1Aw
To fix this problem on your configuration.
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