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Hello Jose Lobo
Please check these docs may be it will helps you
https://docs.idalko.com/exalate/display/ED/Salesforce%3A+comments+sync+fails
https://docs.idalko.com/exalate/pages/viewpage.action?pageId=63376966
Thanks,
SatyaAdd your comment...
Is it possible to sync Jira comments to a Salesforce custom field we use as "comments" (Type text field) back and forth?