Cannot publish recently modified script for connection Xendesk->Jira Cloud

 
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i updated my synchronization script with new fields from zen side. when I click on publish it indicates the message "request failed returned with status code 500"

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      I receive this email:

      Exalate synchronization of the issue 18564 is blocked on issue tracker xxxxxxx
      Exalate url: https://zendesknode-ahet-grow-ejam-luck.exalate.cloud

      Connection: ualahq_to_jira-issues

      Error impact: Issue

      Error type: Network error

      Communication with the remote side failed with status code: 502. Check the documentation for more details.

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