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We had originally used
replica.type?.name == "Problem"
in a script to identify issue types. However this leads to a problem when the issue type is translated locally in Jira. Either the sync looks up the german or the english name and we can't determine which way it is. We have tried both
replica.type?.name == "Bug" and replica.type?.name == "Fehler"
as an example and it would work one time and not work the other time.

What is the best way to make this translation safe? Is Exalate able to just use untranslatedName?

  1. Ariel Aguilar

    One of the replica type properties is ID. Is this changing also when the replica type is received? You can check using the Entity sync status to see the remote replica: https://docs.idalko.com/exalate/x/HYBWAg

    Kind regards,

    Ariel

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