Can you verify the custom field id's for both ends and also give us a little background on what kind of field this is? A screenshot of the field definitions would be helpful.
It seems to me like a multi-select field but I would like to be sure.
Also can you confirm this is cloud↔cloud synchronization?
Hi Ariel!
Thanks for the answer!
This also does not work as in the example ((
I tried to sync the project from CF instance A to intance B but also unsuccessfully ((
I would be grateful for any help
Good day!
Using cf AGILE as an example, I don't understand why cf is not synchronized?
tell me what is the problem?
Hi Sergey
Can you verify the custom field id's for both ends and also give us a little background on what kind of field this is? A screenshot of the field definitions would be helpful.
It seems to me like a multi-select field but I would like to be sure.
Also can you confirm this is cloud↔cloud synchronization?
Cheers,
Daniel
Hi Daniel
Yes a multi-select field!
Еhis is jira servicedesk server↔jirasoftware server
Hi Sergey,
If this is a multi-select field, please refer to:
https://docs.idalko.com/exalate/x/WAFzAg
Kind regards,
Ariel
The possible solution is to replace the custom field name by custom field ID.
Kind regards,
Ariel