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4 answers
- 10-1
Hi Yael ,
I have been able to reproduce your issue.
Please try the following:
Incoming SNOW instance:
if(entity.tableName == "incident") { replica.key = entity.key replica.summary = entity.short_description replica.description = entity.description replica.attachments = entity.attachments replica.comments = entity.comments replica.state = entity.state /* Use a field"s internal name to send its value Example: Resolution Notes -> resolution_notes This works for all other entity types as well replica.resolution_notes = entity.resolution_notes */ } //any other entity can be synced using the table name and the entity variable else if(entity.tableName == "cmdb_ci_business_app") { replica.key = entity.key replica.summary = entity.short_description replica.description = entity.description replica.name = entity.name } else if(entity.tableName == "sc_task") { replica.key = entity.key replica.summary = entity.short_description replica.description = entity.description if (entity.request_item) { def await = { f -> scala.concurrent.Await$.MODULE$.result(f, scala.concurrent.duration.Duration$.MODULE$.Inf()) } def orNull = { opt -> opt.isDefined() ? opt.get() : null } def ritmId = entity.request_item.link.split("/").last() def attachments = nodeHelper.snowClient.getAttachmentsMetadata(ritmId) def sequenceOfAttachments = await(attachments) def listOfAttachmentsResults = scala.collection.JavaConverters.seqAsJavaList(sequenceOfAttachments) def listOfHubAttachments = listOfAttachmentsResults.collect({ attachmentResult -> def a = new com.exalate.basic.domain.hubobject.v1.BasicHubAttachment() a.filesize = attachmentResult.size_bytes as long a.id = attachmentResult.sys_id as String a.filename = attachmentResult.file_name as String a.mimetype = attachmentResult.content_type as String a }) replica.attachments = listOfHubAttachments } }
- Yael
Hi,
It's work.
Thanks a lot
Add your comment... - 10-1
Hi Yael ,
I have been able to set up the scenario and I am still working in order to reproduce the issue.
I will provide an update as soon as I can Exalate the attachments or next Friday (24th February).
Add your comment... - 10-1
Hi Yael,
I am still working on this issue and try to update this thread by the end of the week.Kind regards,
Andres
Add your comment... - 10-1
Have you tried:
replica.attachments = issue.attachments
Kind regards,
Ariel
Add your comment...
I need to send attachment from service now to Jira but the files attach to the request and not to the catalog task.
I tried to use: replica.attachments = catalogTask.attachments, but it sync files that attach to the catalog task.
How can I sync it?