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Jorden Van Bogaert
Check Retrieve a list of variable for a RITM if going to match your need.- Jorden Van Bogaert
Thanks a lot!
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How to get the reference field value instead of sys id from the catalog task variables? e.g. in the requested by variable, I am getting sys id instead of user's name. Code I am using is
catalogTask.request_item = nodeHelper.getReference("sys_user", "sys_id", ${sys_id})?.sys_id
replica.variables = buildVariablesMap(catalogTask.request_item.display_value)
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Hi
We are looking into syncing a catalog task from ServiceNow to Jira.
However, the catalog task has a section "variables" where more fields are stored with data. Unlike the normal fields on the catalog task, I'm unable to directly get their value by their system name.
Is there a way to get the values for the variables?
Thanks in advance