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Hi, I have some issue sync a custom field type user picker.


On my outgoing sync (Jira A instance), as any other custom field. I put something like


replica.customFields."Implementer" = issue.customFields."Implementer"

However when looking at the sync queue for a specific issue, information about "Implementer" does not show up at the list of information being send.


Another thing I tried is to to set the value of "Implementer" in my incoming sync (Jira A instance).


Which cause error regarding null value.


So it seems like as if this custom field does not exist at all.


What could be the cause of this problem?


Thanks,

  1. user-3fd1a

    Hi Jinjun Zhang


    How do you  conclude



    However when looking at the sync queue for a specific issue, information about "Implementer" does not show up at the list of information being send.


  2. Jinjun Zhang

    So my Implementer field has user already set for this specific issue.


    When looking at the sync queue, I could select detail of this issue, it has section "local issue payload" that shows information being send out. I don't see "Implementer" on it but I do see my other custom fields.


    user-3fd1a

  3. user-3fd1a

    What is the exact type of the Implementer field. 

    Can you also try to assign it to  a customKey like


    replica.customKeys."Implementer" = issue.customFields."Implementer".value
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