Syncing custom field of other addons

 
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Hi,

Is is possible to sync a JIRA custom field (like labels or text field) to another addon custom field (like insight objects)?

Thanks in advance.

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    1 answer

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      Hi Yaakov,


      It is.  

      I'm actually today at Riada to cooperate on a similar case.

      I will provide details in the course of the week.

      1. Yaakov Shamii

          hi Francis, any update about it?

      2. user-3fd1a

        Hi Yaakov Shamii


        I forget about this thread - thanks for the nudge



        What I did is pretty straightforward - check the Riada documentation for  some examples.  For instance the case about 'Load object by key'
        https://documentation.riada.io/insight/latest/load-object-by-key-29324684.html


        • Ensure that the insight is installed
        • Copy the code and insert in the script at the appropriate place - you will have to massage it a bit


        import com.atlassian.jira.component.ComponentAccessor;
 
/* The object facade class */
Class objectFacadeClass = ComponentAccessor.getPluginAccessor().getClassLoader().findClass("com.riadalabs.jira.plugins.insight.channel.external.api.facade.ObjectFacade"); 
 
/* The reference to the object facade which you can use in your code */
def objectFacade = ComponentAccessor.getOSGiComponentInstanceOfType(objectFacadeClass);
 
/* Log the Insight object */
log.info("Insight object of key SCH-1: " + objectFacade.loadObjectBean("SCH-1"));


        Bottom line - you can just use the Riada API in the scripts.

        Let me know if this is sufficient.


      3. Anders Lantz

        Hi Yaakov Shamii !


        I work for the consultancy side of Riada (the makers of Insight), if you have any questions about Insight and it´s java API feel free to contact our support: https://support.riada.se/ and the Dev side of Riada will be happy to help you.


        Or ping me here and I can have a look (smile)


        By the way, have you had a look at the postfunctions of Insight? Maybe they can help you, for example "Create an Insight Object from a Jira Issue.". If you need more flexibility I believe solution is the way to go.

      4. Yaakov Shamii

        Hi Anders Lantz, ,

        I'm having some issues with updating insight custom field value via the sync rules (altought my code works from scriptrunner script console).

        can you please have a look at the ticket I opened?

        https://support.idalko.com/servicedesk/customer/portal/8/EASE-3304


        Thanks a lot!

      5. Anders Lantz

        Hi!


        I don’t have access to the ticket (I work for Riada, not Idalko/exalate), but my guess is a permission problem. 
        You can try early in your script switching to an Admin user. 


        def authContext = ComponentAccessor.getJiraAuthenticationContext()
        authContext.setLoggedInUser(actingUser)

      6. Yaakov Shamii

        Hi Anders Lantz, Thanks for answering.

        I'm using an administrator (and I also gave it manually permissions to the scheme I need). I can send you the code I use and the logs if it might help.

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