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Good afternoon!

we have Jira service desk and Jira Software - we need to synchronize them in the context of problems, while projects and fields are different everywhere!
I didn't quite understand the documentation ((

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      Hi Sergey!

      It is possible to use Exalate for this use case and if you are unclear on how Exalate works or its documentation. I would suggest booking a demo for you to address these general questions or what options are offered in case you need more help. You can book it here: https://exalate.com/book-demo/

      Kind regards,

      Ariel

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