1
0
-1

Hi

we have this case: we want to synchronize sub-tasks when task is synchronized for jira on-promise i found this article but it's about jira cloud Syncing subtasks automatically after syncing parent task (Jira Cloud)

 have you please any suggestion for Jira on-promise

i followed this link Sync Jira sub-tasks when a parent task is Exalated

Thanks a lot

    CommentAdd your comment...

    2 answers

    1.  
      1
      0
      -1

      Hi Mariia 

      I tested this method but it's not what i expect 

      this method is about synchronizing separately task and subtasks

      what i expect is to synchronize automatically sub-tasks when parent task is exalated   

      Thanks 

        CommentAdd your comment...
      1.  
        1
        0
        -1

        Hi Salma!

        Please refer to the method mentioned in this support article: https://docs.idalko.com/exalate/x/XgjuAg

        But please note that you should also sync Parent and Subtask issue types to make sure all is synced correctly: https://docs.idalko.com/exalate/x/gIYrAQ

          CommentAdd your comment...