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Questions

Is there a way to desactivate update notification mails from exalate tickets?

 
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We do not want to have mail notification twice (one from JIRA for the original project/ticket and other one from exalated tickets)

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      Exalate operations will be triggering issue update events which then trigger notifications.
      There is currently no way to distinguish between events generated by user.
      You can have a look at notification assistant to provide finer grained notification schemes, or remove the user from the notification scheme


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