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Questions

 
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  1. Juan Grases

    Hi! Could you provide more details in your use case? Do you mean mapping an Issue on Jira to a specific group on servicenow? Or you are rather talking about mapping a field from Jira to the group field in an incident on servicenow?

  2. Patrick Mennecke

    Hi, i want get the assignement group name from SNOW and mapping it to an custonm field (select list field or group poicker field) and in the other way

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    Hi Patrick!

    Have you tried the method below?

    https://docs.idalko.com/exalate/x/CAHBAg

    1. Patrick Mennecke

      Hi,

      no i don`t test that. I will testet today.

    2. Patrick Mennecke

      Hi,

      is there a solution on the Jira side?

    3. Francis Martens (iDalko)

      On the Jira side you just need to set the option of the custom field.
      Check the documentation about How to synchronize list custom fields

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