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Sync group names from SNOW to Jira and in the other way
Hi! Could you provide more details in your use case? Do you mean mapping an Issue on Jira to a specific group on servicenow? Or you are rather talking about mapping a field from Jira to the group field in an incident on servicenow?
Hi, i want get the assignement group name from SNOW and mapping it to an custonm field (select list field or group poicker field) and in the other way
Have you tried the method below?
no i don`t test that. I will testet today.
is there a solution on the Jira side?
On the Jira side you just need to set the option of the custom field.Check the documentation about How to synchronize list custom fields
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