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Hi Support, When I tried to sync up a project with another company, I set everything in place except the receiver project can't that set up trigger condition and there was a pop-up message here.Can you help?
Can you try out to run the jql by logging in as the proxy user and see what gives?
I tried another JQL as attached, the message just did not pop up again?why is that and does the JQL are correct in your opinion to trigger an auto-sync up?
Can you rephrase the question - I don't understand
btw - you can also use a trigger such as
status in ("pending", "waiting for debrief")
It is performance wise smarter as each trigger will be run against each issue create/update event.
So you were saying it my workflow has 4 statuses, for example, it is better to choose only one status to trigger a sync up?
No - it is an optimization of the triggers. Instead of 2 triggers you can have the same effect with a single trigger
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