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- 10-1
Are you referring to Approval flows in Service Desk?
Can you detail out the use case?- Monika Jurkiewicz
Jira SD synced with Supplier A JSD.
Supplier A fills out a Change Request type in own JSD and assigns it to our Jira.
A ticket gets created and Change approvers are added automatically? manually? for this type of change request
Once approved by stakeholders using our Jira, Supplier A gets a notification and is able to proceed with the change
- Francis Martens (Exalate)
So - once approved - issue at Supplier needs to move to a new status?
The approval flow is completely handled on your side, the outcome is reflected in the status, and that status change is like a green light to continue on the issue?
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