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Hi Experts, 

Is it possible to change Reporter to other value other than Exalate when a ticket is sync up to another Jira platform where we can change the value from Exalate to something we prefer, such as our company' name?

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    1 answer

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      Yes sure,


      You can assign another user to the issue.reporter


      // replace john.doe with an appropriate name
      issue.reporter = nodeHelper.getUser("john.doe")


      Assuming that you are on Jira Cloud - check out the documentation

      How to sync issue user fields in Jira Cloud

      1. allenhsieh

        Thank you Francis!

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