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Hi!
To populate a custom field in Jira with the assignment_group of the corresponding ServiceNow entity, in this case an Incident:
ServiceNow Outgoing Sync:
if(incident.assignment_group && incident.assignment_group != "")){ replica.assignment_group = incident.assignment_group?.displayValue }
Jira Incoming Sync:
//Change "ServiceNow Assignment Group" to the actual name of the Jira custom field you wish to populate with this info. issue.customFields."ServiceNow Assignment Group"?.value = replica.assignment_group
Thanks,
André
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How can I set the assignment_group on the ServiceNow side versus the assigned_to?
The idea is to populate a Jira field with the team to assign the ServiceNow tasks to.