A wrong user was assigned then un-assigned, but the error is not going away

 
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The sync breaks even though this wrong user no longer exists. Initially, this user was not part of the project, this is where the error came from.

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    2 answers

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      Hi Irina,


      To give a bit more context, your original error was:


      Could not update issue `10,104`: Field assignee: User 'alex' cannot be assigned issues..


      and to make sure this doesn't happen, you can add this logic to your Incoming processor:


      def remoteAssignee = nodeHelper.getUserByEmail(replica.assignee?.email)
if (nodeHelper.isUserAssignable(issue.projectKey, remoteAssignee)) {
  issue.assignee = remoteAssignee
} else {
  issue.assignee = null 
}


      This will make sure the assignee is set only if it's assignable in the destination project, if it isn't it will stay unassigned.


      Thanks,


      André

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        Hi Exalate user

        Can you provide some more details.


        • What are you trying to implement
        • What is your outgoing and incoming sync processor (or are you using a visual connection)
        • What is the error you encounter


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