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How do I set a Multi-level cascading select field on jira based on a field in zendesk.
Currently I was able to successfully sync from jira to zendesk (see Set Multi-Level Cascading Select in JIRA Based on Fields in Zendesk) but I want to sync from Zendesk to JIRA.
I am using this add-on for Jira for the Multi-level Cascading Select field: https://marketplace.atlassian.com/apps/5008/multi-level-cascading-select
Here is the setup which is working to sync from JIRA to Zendesk:
JIRA Outgoing Sync:
replica.customKeys."Location" = issue.customFields."Location"?.value?.value
Zendesk Incoming Sync:
issue.customFields."Location"?.value = replica.customKeys."Location".join(",")
This is working but I want to now update the Multi-level cascading select field in Jira from Zendesk however everything I have tried is not working.
When I do send from JIRA to zendesk, here is how the location comes in:
"Mountain Home AFB"
I need to be able to set this in JIRA based on what I have in Zendesk which is a text field with a comma-separated list of values, ie. "Broadband, AAFES, Mountain Home AFB"
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