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How can I sync the organization from zendesk to Jira if the names match?

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    1 answer

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      Outgoing Zendesk:

      def orgId = issue.organization_id 
      if(orgId){
        def orgName = httpClient.get("/api/v2/organizations/"+(long)orgId+".json").organization.name
        replica.customKeys."Organization" = orgName
      }


      And then in Jira Incoming:

      issue.customFields."Organizations".value = replica.customKeys.Organization
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