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I want to create new customers based on the remote reporter of the ticket.

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    1 answer

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      This in your Jira Cloud incoming script should do the work:

      if(replica.reporter){
        httpClient.post("/rest/servicedeskapi/customer", "{\"displayName\": \""+replica.reporter.displayName+"\",\"email\": \""+replica.reporter.email+"\"}")
      }
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