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1 answer
- 10-1
This message indicates that Exalate couldn't update the issue. This might be due permission problems but more often is about the issue being in a status (like closed) that doesn't allow to update the issue (only add comments). From the incoming script, you can avoid this error by doing:
//Incoming sync, place this on the top of your script if(!firstSync && nodeHelper.isIssueEditable(issue)) { issue.comments = commentHelper.mergeComments(issue,replica) return; }
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Error:
This occurs even if the proxy user has all the necessary permissions. What could be the cause?
Thanks,