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On your zendesk side, make sure you send the labels:
// Outgoing processor Zendesk side replica.labels = issue.labels
Then on Jira, you can make exalate to look from the available components in the project:
// Incoming processor Jira side def project = issue.project ?: nodeHelper.getProject(issue.projectKey) issue.components = replica.labels.collect{ l -> project.components.find{it.name.equalsIgnoreCase(l.label)} }.findAll{it}
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I want to sync my labels on zendesk to components in Jira.