1
0
-1
1 answer
- 210
Hi Berry,
Looks like you are not mapping the resolution on your incoming sync. Could you try following this guide on how to sync resolution: https://docs.idalko.com/exalate/display/ED/How+to+synchronize+resolution
Also, if you are running 4.7.3 or later, I would recommend sync status doing:
def statusMap = ["Done": "Resolved", "In Progress": "In Action"] // ["remote status name": "local status name"] def remoteStatusName = replica.status.name issue.setStatus(statusMap[remoteStatusName] ?: remoteStatusName)
No need to Status.groovy external script
Best regards,
Juan
Add your comment...
Hi, when changing a resolution, I don't see the new resolution being synced. Example:
1) Status = Done AND Resolution = X, then sync OK.
2) Change resolution (by setting the status again) to Y, then a sync is performed, but resolution remains X.
Incoming sync
Outgoing sync
Exalate version(s): 4.7.3-j8 and 4.7.3-j7
Anyone an idea what might cause this issue? Thanks!