Jira Cloud - REST API call to difference Atlassian API site

 
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We are about deploying Exalate as means to synchronize issues from Jira Service Management (JSM) projects to Jira Software Projects (JSW) for we do not have classical 1st level support, the number of people possibly handling incoming requests (tickets and other types) is to high and so would be the costs for the appropriate number of JSM agents. The POC for this setup was made by end of last year with the help of some of your colleagues.

In the meantime Atlassian introduced organization details as kind of attributes to organizations in JSM. We want (and need) to have to set some of those details and put their values into custom fields when filling the fields of the destination issue in the Exalate synchronization. Alas the attributes can (as far as we know and have found out) only be retrieved from the API endpoint I provided. Its hostname is not that of the instance so the usual approach for the httpClient function to just provide the URL path does not apply and work here. So we are looking for a solution, ideally one where the Exalate apps authentication can be implizitely be used (as it is done with httpClient() so far).

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      def USER = ",,,,"
def PASS = "...."
replica."SIC_SERVER_INFO" = (new GroovyHttpClient(httpClient))
  .http("GET", "https://url/rest/api/2/serverInfo?expand=all", null, 
  ["Authorization": "Basic ${(USER+":"+PASS).bytes.encodeBase64().toString()}".toString()])
  { response ->
    if (response.code > 200) 
      debug.error("GET https://support.idalko.com/rest/api/2/serverInfo?expand=all failed with ${response.code}: "+response.body)
    else response.body
  }

       

      This script should connect to a Jira instance given the specified user and password, then perform a GET request to retrieve server information. It will store this information in the field "SIC_SERVER_INFO" on the replica issue. If the response code indicates an error (anything over 200), it will log an error with the response code and body.





      1. Jillani Fazal

        I slightly adopted your code: 


        String CSM_API_User = "<ouruser>"
String CSM_API_Token = "<API-Token>"
String CSM_API_Instance = "<instance-number"
String CSM_API_Base_URL = "https://api.atlassian.com/jsm/csm/cloudid/${CSM_API_Instance}/api/v1"
/* ENDE interne Angaben */

def getFromCSM = { csmtype, csmvalue ->
    CSM_API_URL = CSM_API_Base_URL+"/${csmtype}/${csmvalue}"
    (new GroovyHttpClient(httpClient)).http(
        "GET", 
        CSM_API_URL, 
        null, 
        ["Autorization": "Basic ${(CSM_API_User+":"+CSM_API_Token).bytes.encodeBase64().toString()}".toString()]) { response ->
            if (response.code > 200) debug.error("GET ${CSM_API_URL} failed with ${response.code}: "+response.body)
            else response.body
        }
}

orga_details = getFromCSM("organization", "1")

        The resulting URL is correct, I reveice a HTTP 431 error (which is not defined in the API docs) and an empty response body (meaning no data beyond the URL in the error output).


        We made it work using generic Groovy tooling. The closure definition is:

        import groovy.json.JsonSlurper
def getFromCSM = { csmtype, csmvalue ->
    CSM_API_URL = CSM_API_Base_URL+"/${csmtype}/${csmvalue}"
    authorization = (CSM_API_User+":"+CSM_API_Token).bytes.encodeBase64().toString()
    req = new URL(CSM_API_URL).openConnection()
    req.setRequestProperty("Authorization", "Basic " + authorization)
    req.requestMethod = 'GET'
    content = req.getInputStream().getText()
    if (req.responseCode > 200) {
        debug.error("GET ${CSM_API_URL} failed with ${req.responseCode}: " + content)
    } else {
        (new JsonSlurper()).parseText(content)
    }
}




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