Conditional Sync of Request Participants and Watchers in Jira Service Management from Jira Data Center

 
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I’m looking to sync our Watchers field in Jira DC (on-prem) to our Jira Service Management instance (Cloud). Our Watchers include both internal and externals users in Jira DC but in JSM, I need these users to be added to Watchers (if internal) and Request Participants (if external).


I’m able to get all Watchers to Request Participants using this:


issue.customFields."Request participants"?.value = replica.watchers.collect{w -> nodeHelper.getUserByEmail(w.email)}


I’m not sure how best it would be to filter on the replica.watchers to create two collections or how to do an if statement to compare the email within the collect.

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    4 answers

    1.  
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      The following solution works for syncs between Jira instances, including a sync between Jira On-premise → Jira Cloud.


      Place the following in Incoming Sync of your Jira Cloud. 

      def localWatchers = []replica.watchers.each { w ->    def _localW = nodeHelper.getUserByEmail(w.email)    if (_localW != null) {        localWatchers << _localW  // Add to the local watchers list if the user exists    }}issue.watchers = localWatchers

      Regards,

      Javier Pozuelo

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      1.  
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        Hello Jaspreet,


        Add the following code in the Incoming Sync of your Jira Service Management instance (Cloud). 

        issue.watchers = replica.watchers
        .each { w ->
    def _localW = nodeHelper.getUserByEmail(w.email)
    if (_localW == null) {
        throw new com.exalate.api.exception.IssueTrackerException(
                "Could not find user `${w.email}`"
        )
    }
}

        Kind regards,

        Javier Pozuelo

        1. Javier Pozuelo

          This solution works for a sync between Jira Cloud instances.

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      2.  
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        Looks like this is the solution if it helps anyone


        Add this to the Source outgoing sync:

        replica.watchers       = issue.watchers.findAll{it.email.contains("@grantstreet.com")}
replica.requestParticipants = issue.watchers.findAll{!it.email.contains("@grantstreet.com")}
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        1.  
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          I tried this but I'm not sure how to format for it to keep trying and not throw an error.


          issue.watchers = replica.watchers.collect{w -> 
String userEmail = w.email
if(userEmail.contains("@grantstreet.com"))
{nodeHelper.getUserByEmail(w.email)}
else
   {throw new com.exalate.api.exception.IssueTrackerException("Not External User")}
}
          1. Ariel Aguilar

            Have you tried?


            issue.watchers = replica.watchers.collect{w ->
String userEmail = w.email
if(userEmail.contains("@grantstreet.com"))
{nodeHelper.getUserByEmail(w.email)}
else
   return
}
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