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- 10-1
Version 4.6.4 of Exalate for ServiceNow has now support for Correlation Id and display.
(The documentation still needs to be adapted)With the new customKeys, correlation id and display can be accessed and synchronized
As will be shown in the documentation, the way to retrieve these fields from the replica are as below:
Outgoing syncreplica.customKeys."correlation_id" = issue.customKeys."correlation_id" replica.customKeys."correlation_display" = issue.customKeys."correlation_display"
To set the field use following code
Incoming Synncissue.customKeys."correlation_id" = replica.customKeys."correlation_id" issue.customKeys."correlation_display" = replica.customKeys."correlation_display"
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Hi, I have been trying to concatenate servicenow's description and ad-field in order to send it to Jira. I have tried the following options in the servicenow outgoing script unsuccessfully:
or
The payload displays (see null value):
Any idea?
Thanks in advance, Alejandro Mata
Exalate lacks support for the correlation fields (id, display). Improvement request added.