Synchronization of custom Field - Select List Single Choice

 
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I am trying to get select lists to sync between Jira and zendesk. I keep getting errors.


I have tried:

Outgoing:

replica.customFields."Client Name".value = issue.customFields."Client Name"?.value?: null

Incoming:

issue.customFields."Client Name".value = replica.customFields."Client Name"?.value?: null


Outgoing:

replica.customFields."Client Name".value = issue.customFields."Client Name"?.value?.value

Incoming:

issue.customFields."Client Name".value = replica.customFields."Client Name"?.value?.value


The errors I am getting are either Cannot set property 'value' on null object or field values aren't matching up.


please help!

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    2 answers

    1.  
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      May I know what type of connection you use?

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      1.  
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        Please try as below


        issue.customFields."Client Name".value = replica.customFields."Client Name"?.value


        You could refer below link.


        https://docs.idalko.com/exalate/display/ED/How+to+synchronize+list+custom+fields





        1. Matt Stone

          replica.customFields."Client Name".value = issue.customFields."Client Name"?.value did not work. Still getting the error of:


          Outgoing script error
          Cannot set property 'value' on null object

          Error line: 12

        2. Matt Stone

          The values are matching up 100% between Jira and zendesk too.

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