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How do differentiate between internal and external comments in JIRA cloud?

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    Hi Francis,


    How can we prevent the internal comments from being synchronized?

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      Is this Jira ServiceDesk or JIra Software

      For Jira ServiceDesk - every comment has an attribute 'internal' which is set to true for internal comments
      For Jira Software - comments can be restricted using role or group.  These are also part of the attributes

      Check the comment object for more details

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