The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe

Issues in Jira not showing up in Servicenow

 
1
0
-1

Hi All,


My connection seems to be working except for minor things.

Incident created in SNOW → shows up in Jira = SUCCESS

Comment added in incident on the Jira side → shows up in SNOW = SUCCESS


PROBLEM:

Incident created in JIra project –> not showing in SNOW = FAIL

Incident status change from backlog to in progress → not showing in SNOW = FAIL

Incident status change from in progress to done --> not showing in SNOW = FAIL


Ideas?

    CommentAdd your comment...
      You are evaluating Refined.