The Exalate team will be on holiday for the coming days - returning Jan 4
Enjoy & stay safe
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- 10-1
Sure! You can set the internal property in the attachment from the incoming script:
replica.addedAttachments = replica.addedAttachments.collect{it.internal = true; it} issue.attachments = attachmentHelper.mergeAttachments(issue, replica)
Also it would be possible to detect from Jira if the attachment was included in a private or public comment, so you can decide where to set it on zendesk.
Best regards,
Juan
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How can i sync in attachment to internal comments in Zendesk ?