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Hi Christos Katsivas,
issue.customFields."URequester".value = nodeHelper.getUserByUsername(replica.customField."Jira Text"?.value)
You can do
URequester is the Zendesk system user field? Also, in the outgoing in Jira its required to write the following?
replica.customFields."Jira Text" = issue.customFields."Jira text"
Also, It does not works. I get the following error.
Script error details: Cannot get property 'Customer' on null object. Error line: Script715.groovy:176
Yes you need to add
To your Jira Outgoing, replacing Jira Text with the actual CF name. Regarding the error you are having, it means that you are suing .Customer on something that is null. Are you sure that 'Customer' is the name of the CF?
Hi Christos, I realise now that this is not a custom field on Zendesk. Could you try doing:
issue.reporter = nodeHelper.getUserByUsername(replica.customField."Jira Text"?.value)
You can also use
Hi Christos Katsivas ,
Can you try issue.reporter = nodeHelper.getUserByEmail(replica.customFields."Mood"?.value)
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