# Freshservice

**URL:** https://community.exalate.com/c/release-history/freshservice/26.md

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## [Freshservice - Release History](https://community.exalate.com/t/freshservice-release-history/6970)

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**Author:** [@Majid](https://community.exalate.com/u/Majid)\
**Replies:** 0\
**Last updated:** [November 29, 2025, 10:03am UTC](https://community.exalate.com/t/freshservice-release-history/6970 "2025-11-29T10:03:08Z")

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Release Notes Freshservice - Version 5.37.6 Freshservice - Version 5.37.0 Freshservice - Version 5.36.1 Freshsevice - Version 5.35.3 Freshservice - Version 5.35.2 Freshservice - Version 5.34.1 Freshservice - Version 5.…

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## [Freshservice - Version 5.37.6](https://community.exalate.com/t/freshservice-version-5-37-6/8465)

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**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\
**Replies:** 0\
**Last updated:** [October 26, 2026, 12:54pm UTC](https://community.exalate.com/t/freshservice-version-5-37-6/8465 "2026-10-26T12:54:03Z")

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:loudspeaker: Released for Freshservice on October 27, 2026 In this release, we’ve added the Metadata Component, which supports automatic generation of integration scripts in New Exalate. This functionality is released b…

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## [Freshservice - Version 5.37.0](https://community.exalate.com/t/freshservice-version-5-37-0/8320)

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**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\
**Replies:** 0\
**Last updated:** [August 24, 2026, 3:51pm UTC](https://community.exalate.com/t/freshservice-version-5-37-0/8320 "2026-08-24T15:51:04Z")

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:loudspeaker: Released for Freshservice on August 25th, 2026 In this release, we’ve implemented the following: :sparkles: Improvement XLT-6985, XLT-7605 - Addressed security vulnerabilities

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## [Freshservice - Version 5.36.1](https://community.exalate.com/t/freshservice-version-5-36-1/8233)

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**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\
**Replies:** 0\
**Last updated:** [July 21, 2026, 2:21pm UTC](https://community.exalate.com/t/freshservice-version-5-36-1/8233 "2026-07-21T14:21:21Z")

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:loudspeaker: Released for Freshservice on July 22nd, 2026 In this release, we’ve implemented the following: :wrench: Bug Fixes XLT-7733 - Fixed Date/DateTime custom field sync issues XLT-7771, XLT-7670 - Fixed UI …

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## [Freshservice - Version 5.35.3](https://community.exalate.com/t/freshservice-version-5-35-3/8140)

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**Author:** [@Lina\_Bohaichuk](https://community.exalate.com/u/Lina_Bohaichuk)\
**Replies:** 0\
**Last updated:** [June 15, 2026, 2:56pm UTC](https://community.exalate.com/t/freshservice-version-5-35-3/8140 "2026-06-15T14:56:33Z")

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:loudspeaker: Patch Released for Freshservice on June 16th, 2026 In this release, we’ve implemented the following: :sparkles: Improvements XLT-7772 List of nodes shows node URLs instead of System URLs

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## [Freshservice - Version 5.35.2](https://community.exalate.com/t/freshservice-version-5-35-2/8116)

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**Author:** [@Lina\_Bohaichuk](https://community.exalate.com/u/Lina_Bohaichuk)\
**Replies:** 0\
**Last updated:** [June 8, 2026, 2:19pm UTC](https://community.exalate.com/t/freshservice-version-5-35-2/8116 "2026-06-08T14:19:26Z")

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:loudspeaker: Released for Freshservice on June 9th, 2026 In this release, we’ve resolved the following: :wrench: Bug Fixes XLT-7547 - Fixed parse error on custom fields of DATE type (date without time) :sparkles: Im…

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## [Freshservice - Version 5.34.1](https://community.exalate.com/t/freshservice-version-5-34-1/7989)

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**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\
**Replies:** 0\
**Last updated:** [May 12, 2026, 1:54pm UTC](https://community.exalate.com/t/freshservice-version-5-34-1/7989 "2026-05-12T13:54:02Z")

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:loudspeaker: HotFix Released for Freshservice on May 13th, 2026 In this release, we’ve implemented the following: :sparkles: Improvements XLT-7666 - Strengthened authorization checks and execution-context isolation i…

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## [Freshservice - Version 5.34.0](https://community.exalate.com/t/freshservice-version-5-34-0/7932)

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**Author:** [@Lina\_Bohaichuk](https://community.exalate.com/u/Lina_Bohaichuk)\
**Replies:** 0\
**Last updated:** [April 27, 2026, 2:38pm UTC](https://community.exalate.com/t/freshservice-version-5-34-0/7932 "2026-04-27T14:38:21Z")

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:loudspeaker: Released for Freshservice on April 28th, 2026 In this release, we’ve resolved the following improvements: :sparkles: Improvements XLT-7546 - Improved sync stability by caching frequent requests to reduce…

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## [Freshservice - Version 5.33.0](https://community.exalate.com/t/freshservice-version-5-33-0/7838)

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**Author:** [@Albina\_Pasichnyk](https://community.exalate.com/u/Albina_Pasichnyk)\
**Replies:** 0\
**Last updated:** [March 23, 2026, 12:14pm UTC](https://community.exalate.com/t/freshservice-version-5-33-0/7838 "2026-03-23T12:14:25Z")

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:loudspeaker: Released for Freshservice on March 24th, 2026 In this release, we’ve resolved the following improvements: :sparkles: Improvements XLT-7520 - Security enhancements

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## [Freshservice - Version 5.32.0](https://community.exalate.com/t/freshservice-version-5-32-0/7781)

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**Author:** [@Lina\_Bohaichuk](https://community.exalate.com/u/Lina_Bohaichuk)\
**Replies:** 0\
**Last updated:** [March 2, 2026, 3:28pm UTC](https://community.exalate.com/t/freshservice-version-5-32-0/7781 "2026-03-02T15:28:37Z")

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:loudspeaker: Released for Freshservice on March 3rd, 2026 In this release, we’ve resolved the following improvements: :sparkles: Improvements XLT-7404/XLT-7455 - Improved Mapper node reservation logic for connector …

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## [Freshservice - Version 5.31.1](https://community.exalate.com/t/freshservice-version-5-31-1/7688)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [January 29, 2026, 9:56am UTC](https://community.exalate.com/t/freshservice-version-5-31-1/7688 "2026-01-29T09:56:27Z")

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:loudspeaker: HotFix Released for Freshservice on February 2nd, 2026 In this release, we’ve resolved the following issue. :lady\_beetle: Bug Fixes XLT-7480 – Prevented status fields from syncing as empty (NULL) values

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## [Freshservice - Version 5.31.0](https://community.exalate.com/t/freshservice-version-5-31-0/7682)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [January 27, 2026, 2:10pm UTC](https://community.exalate.com/t/freshservice-version-5-31-0/7682 "2026-01-27T14:10:37Z")

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:loudspeaker: Released for Freshservice on January 28th, 2026 The new Exalate experience is live and available to all users. All the flexibility you expect from Exalate – now with unified management, Test Run, script ve…

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## [Freshservice - Version 5.30.0](https://community.exalate.com/t/freshservice-version-5-30-0/7592)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [December 16, 2025, 4:42pm UTC](https://community.exalate.com/t/freshservice-version-5-30-0/7592 "2025-12-16T16:42:12Z")

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:loudspeaker: Released for Freshservice on December 17th, 2025 In this release, we’ve fixed the following bugs: :wrench: Bug Fixes NCI-720 - Fixed test run functionality for FreshDesk and FreshService connections.

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## [Freshservice - Version 5.29.5](https://community.exalate.com/t/freshservice-version-5-29-5/7553)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [November 25, 2025, 2:04pm UTC](https://community.exalate.com/t/freshservice-version-5-29-5/7553 "2025-11-25T14:04:00Z")

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:loudspeaker: Patch Released for Freshservice on November 25th, 2025 In this release, we’ve solved the following bugs: :wrench: Bug Fixes NCI-634 - Fixed Search Method Pagination Issues.

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## [Freshservice - Version 5.29.2](https://community.exalate.com/t/freshservice-version-5-29-2/7552)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [November 3, 2025, 11:30am UTC](https://community.exalate.com/t/freshservice-version-5-29-2/7552 "2025-11-03T11:30:00Z")

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:loudspeaker: Released for Freshservice on October 29th, 2025 In this release, we’ve implemented the following improvements: :wrench: Bug Fixes NCI-695 - Tracker URL is not found error message appears during the Sync…

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## [Freshservice - Version 5.28.2](https://community.exalate.com/t/freshservice-version-5-28-2/7551)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [September 14, 2025, 3:23pm UTC](https://community.exalate.com/t/freshservice-version-5-28-2/7551 "2025-09-14T15:23:00Z")

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:loudspeaker: Released for Freshservice on September 15th, 2025 In this release, we’ve implemented several improvements: :sparkles: Improvements XLT-6981 - Removed ‘Next sync available on’ message for Evaluation licen…

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## [Freshservice - Version 5.27.0](https://community.exalate.com/t/freshservice-version-5-27-0/7550)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [July 28, 2025, 10:27am UTC](https://community.exalate.com/t/freshservice-version-5-27-0/7550 "2025-07-28T10:27:00Z")

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:loudspeaker: Released for Freshservice on July 29th, 2025 :bar\_chart: Access Trend Dashboard from the Exalate Console Exalate administrators can now securely access a dedicated trend dashboard directly from the UI. Thi…

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## [Freshservice - Version 5.26.0](https://community.exalate.com/t/freshservice-version-5-26-0/7549)

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**Author:** [@release\_manager](https://community.exalate.com/u/release_manager)\
**Replies:** 0\
**Last updated:** [July 3, 2025, 11:07am UTC](https://community.exalate.com/t/freshservice-version-5-26-0/7549 "2025-07-03T11:07:00Z")

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:loudspeaker: Released for Freshservice on July 1st, 2025 This release introduces a new integration between Exalate’s Core system and SyncRoom - a new way to manage cross-company integrations from a single, unified conso…
