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Hi Ori Arbel
"Cannot get property on null" means that there is a line in script saying
... .name
and that ... can be null (not present). The rules need to be checked closely. May I know if it is possible for you to share the error stack trace along with the incoming and outgoing sync rules, please?Also, check this community link, where the same issue has been discussed.
Resolution sync issue - Cannot get property name on null object
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Having issues with the script for a while now.
Errors on Jira on Prem:
Stack Trace:
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Errors on Jira Cloud:
Stack Trace:
It has been going for a while now and blocking our operations. Please have a look and advise how the script can be fixed in order to avoid this in the future.
Looking very much forward for the resolution.
Posting this on behalf of an Exalate Client Ori Arbel (oria@Cyrebro.io)